Fast, Reliable Court-Ordered Alcohol Assessments and More | Pflugerville, TX

  • Custom Sounds
    15301 N. IH 35 Suite C2 Pflugerville
    Austin TX 78722
  • CALL NOW: (512) 872-5221
  • Working Hours:

    Tue – Sat 10:00 – 7:00

    Sun-Mon CLOSED

  • Complete your alcohol assessment at our convenient kiosk location. The tablets at our kiosk locations allow you to register, pay, and complete an assessment.

Explore Our Assessments

DUI Assessment

A DUI assessment determines if an alcohol disorder contributed to a DUI charge. They can also determine if education or treatment is recommended to minimize risk in the future.

Learn More →

General Drug and Alcohol Assessment

A general drug and alcohol assessment is usually required when a prescription medication, street drug, or alcohol is part of an arrest or court-related charge.

Learn More →

License Reinstatement

If an individual loses their license due to a DUI or other driving-related offense, they may have to complete a professional evaluation before their driving privileges are reinstated.

Learn More →

Anger Management Evaluation

Courts and employers routinely ask for an anger management assessment if there has been a case of domestic violence or disorderly conduct. Other justifications include altercations at work, incidents of road rage, domestic disputes, or similar circumstances.

Learn More →

Mental Health Assessment

If an individual is charged with disorderly conduct, domestic violence, or has been involved in an altercation that required law enforcement involvement, an adoption agency or court representative could request a mental health assessment.

Learn More →

Basic Alcohol Assessment

Our basic alcohol assessment determines if a clinical alcohol use disorder is present and whether education or treatment can be deployed to minimize risks in the future.

Learn More →

Workplace Incident Drug and Alcohol Assessment

Drug and alcohol assessments can be required by an employer if there has workplace accident and subsequent positive drug or alcohol test or if there has been a violation of a workplace policy regarding drugs or alcohol.

Learn More →

Domestic Violence Assessment

If an individual has been involved in a domestic dispute or been charged with domestic violence or disorderly conduct, a court official may order them to complete a domestic violence evaluation.

Learn More →

Underage/Minor in Possession

Persons under the age of 21 who have been caught drinking or possessing alcohol or an illegal substance are commonly required by courts or their school to undergo professional assessment.

Learn More →

If you are required to take a DUI assessment or other assessment, we can help you get the process done quickly so you can move on with your life.

New Directions court- and employer-ordered assessments are accepted in 48 states and more than 750 counties. We’ve been helping individuals complete their required assessments for more than 12 years.

Visit our kiosk location in Custom Sounds on 15301 N. IH 35 Suite C2 in Pflugerville, Texas, quickly and conveniently begin your assessment.

Why Choose New Directions for Your Alcohol or Other Court Assessment?


Courts across the nation have accepted our quick and reliable assessments. If you’re required to complete an alcohol or other court assessment, we can help you get it done fast.


Proven and reliable, New Directions is the assessment service you can trust. The qualified evaluators at New Directions are trained to perform your assessments online1 for a variety of circumstances.

Online and Practical

Get your assessment started online or visit one of our convenient kiosk locations near you—and choose from many possible evaluations for your circumstances. Evaluations are typically returned within five business days after the assessment is completed with rush processing available.

How Do I Know This Assessment Will Be Accepted?

Brian talks about what courts, employers, and various authorities look for to consider an assessment legitimate and acceptable.

Frequently Asked Questions

Do you have references that I can check before I decide to register for an assessment?

Yes. Feel free to contact us by phone at 1-800-671-8589, and we can provide you with professional references.

Can I find out before paying for my assessment if it will be accepted?

You can refer to the "check my state" map on our home page to check your specific state. Our assessments are accepted in most state courts and the majority of state DMVs. If you have concerns about acceptance, you can call our office or speak directly to the requesting authority asking for the assessment. You also have the option to contact us before you begin services, and we can discuss our credentials, reporting standards, and any questions you have. 

Will you send the assessment report directly to me when it is completed?

Yes, your evaluator will email you a copy of your report once it's complete. You may then forward the report or make arrangements to permit your evaluator to send it to the third-party authority requesting the assessment. In cases of an official court order, some exceptions can exist.

Will my fees be refunded if my assessment is not accepted?

Assessment Fees (excluding rush order fees) are refundable when requesting parties will not accept our assessment and you meet the conditions of our Terms of Service Refund Policy. You must request your refund within 45 days of completing your assessment. Before requesting a refund, please read our refund policy under Terms of Service carefully.

Will my information be kept private?

Client confidentially is one of NDSBS' primary concerns. Please read our Consent for Service and Terms of Agreement for a detailed description of our privacy terms, including limits to confidentiality as governed by state and federal law.

In addition:

·       All records are stored on SSL-encrypted servers

·       Account passwords are set to health industry standards to include appropriate length and sufficient variation in characters to minimize chances of access by any third party

·       NDSBS does not record sessions conducted via webcam/video

·       We are also members of the Better Business Bureau and hold an A+ rating.

I need my assessment quickly. Can you meet my deadline?

Rush order services can be completed for an additional fee. If you need your assessment quickly, please get in touch with us first to ensure that we can provide you with the complete service by the date you need.

1 May not be accepted in all locations