Talk to a Qualified New Directions Evaluator Fast

Being asked to complete a drug and alcohol evaluation can be stressful, whether it’s a court, a physician, or even a concerned family member who is asking for it, New Directions can help. We offer a general drug and alcohol evaluation service that’s appropriate for any of the following situations:

  • When you or your family members are concerned about your use of drugs and/or alcohol and want to determine whether treatment is necessary
  • When asked to by a physician who is concerned about use of street drugs or prescription medication
  • Following a DUI / DWI arrest or charge where you were charged with impairment from drug use
  • Following drug possession or paraphernalia charges, disorderly conduct, public intoxication, domestic violence, trespassing, and other court-related charges where drug use is suspected to have played a role

New Directions’ assessments are accepted by courts and DMVs in 750+ counties and 48 states, including Texas. We have helped thousands of clients obtain the evaluations they need over the last 12+ years. Now, our qualified professionals can help you, too. Here’s how to get started.

Steps to Request a Drug or Alcohol Evaluation

  • Register for a secure account online, call us at 1-800-671-8589, or register at one of our Austin-area kiosk locations
  • Complete the initial questionnaire online
  • Complete a 45- to 55-minute interview with one of our professional evaluators via phone or online video call
  • Forward any supporting documents (such as drug test results) to your evaluator
  • Receive your report by email to review and approve before forwarding or releasing to authorities (typically within five business days—rush service available)

*Note: While reviewing your case, we may determine that completing a drug test with a lab may help you. You can find walk-in services near you if this is the case.

Find an Austin Kiosk

The first step to getting your assessment is to complete our simple questionnaire. You can do this online or register at one of our nine kiosks throughout Austin.

Custom Sounds #11
8241 Burnet Road , Austin, 78757
Working Hours:

Mon – Sat 10:00 – 7:00

Sun – 11:00 – 6:00

Custom Sounds #13
3909 IH 35, Austin, 78722
Working Hours:

Tue – Sat 10:00 – 7:00

Mon-Sun CLOSED

Custom Sounds #14
5433 South Congress Ave , Austin, 78745
Working Hours:

Mon – Sat 10:00 – 7:00

Sun 11:00 – 6:00

Custom Sounds #15
13026 Research Blvd , Austin, 78750
Working Hours:

Mon – Sat 10:00 – 7:00

Sun CLOSED

Custom Sounds #18
15301 N. IH 35 Suite C2 , Pflugerville, 78660
Working Hours:

Tue – Sat 10:00 – 7:00

Sun-Mon CLOSED

Dearing Automotive
10418 RR 620 N , Austin, 78726
Working Hours:

Mon - Fri 8:00 – 5:30

Sat 8:00 – 12:00

Sun CLOSED

Leos Service Station LLC
1149-1/2 Airport Blvd , Austin, 78702
Working Hours:

Mon - Fri 7:00 – 5:30

Sat 7:30 – 5:00

Sun CLOSED

McSpaddens Tire and Automotive
14422 Hwy 71 , Austin, 78738
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

McSpaddens Tire and Automotive - N Austin
14824 N Interstate 35 , Austin, 78728
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

Three Reasons to Choose New Directions for Your Drug and Alcohol Evaluation

Excellent Service Since 2010

We’re proud of the high-quality service we provide. Thousands of satisfied clients have received assessments from us, and we have never had any legal or ethical violations.

Qualified Professionals

Every New Directions evaluator is a qualified professional. Our online assessment1 services are accepted by courts, probation offices, and motor vehicles departments in 48 states, including Texas.

Convenient Access

Start your evaluation online or head to one of our local kiosks to fill out the initial questionnaire. After you complete the assessment process, your evaluator will e-mail you a report within five business days. We also offer rush service for an additional fee.

1 May not be accepted in all locations