Start the License Reinstatement Process with a Court-Accepted New Directions Evaluator

Lost your driver’s license following a DUI conviction, reckless driving conviction, or other incident? The first step toward driver’s license reinstatement is getting an assessment from a professional. New Directions can help.

We offer convenient assessment services that are accepted in 48 states—including Texas courts and the DMV. While we can’t promise that you’ll get your license back, we can assure you that our license reinstatement evaluations are carried out by qualified professionals.

Please note that the Texas process for restoring your license may vary depending on the reason for your suspension. Ensure you carry out all the steps you need to take in your situation, whether that means paying fines or attending traffic school.

Once you’re ready to proceed with a driver’s license reinstatement assessment, getting started is simple. Here’s how it works.

How to Request Your Driver’s License Reinstatement Assessment

  • Register for a secure account online, call us at 1-800-671-8589, or visit one of our convenient kiosk locations to register
  • Complete the initial questionnaire online
  • Complete a 45- to 55-minute interview with one of our professional evaluators via phone or online video call
  • Forward any supporting documents (such as any forms required by the DMV or court) to your evaluator
  • Receive your report by email to review and approve before forwarding or releasing to authorities (typically within five business days once your evaluator has received all documents—rush service is available)

*Note:Some assessments may require that your evaluator review paperwork from the court or make a brief telephone contact with a character reference on your behalf.

Find an Austin Kiosk

The first step to getting your assessment is to complete our simple questionnaire. You can do this online or visit one of our nine kiosks throughout Austin to register.

Custom Sounds #11
8241 Burnet Road , Austin, 78757
(512) 872-6575
Working Hours:

Mon – Sat 10:00 – 7:00

Sun – 11:00 – 6:00

Custom Sounds #13
3909 IH 35, Austin, 78722
(512) 872-6538
Working Hours:

Tue – Sat 10:00 – 7:00

Mon-Sun CLOSED

Custom Sounds #14
5433 South Congress Ave , Austin, 78745
(512) 872-6568
Working Hours:

Mon – Sat 10:00 – 7:00

Sun 11:00 – 6:00

Custom Sounds #15
13026 Research Blvd , Austin, 78750
(512) 865-4312
Working Hours:

Mon – Sat 10:00 – 7:00

Sun CLOSED

Custom Sounds #18
15301 N. IH 35 Suite C2 , Pflugerville, 78660
(512) 872-5221
Working Hours:

Tue – Sat 10:00 – 7:00

Sun-Mon CLOSED

Dearing Automotive
10418 RR 620 N , Austin, 78726
(512) 782-8970
Working Hours:

Mon - Fri 8:00 – 5:30

Sat 8:00 – 12:00

Sun CLOSED

Leos Service Station LLC
1149-1/2 Airport Blvd , Austin, 78702
(512) 717-3862
Working Hours:

Mon - Fri 7:00 – 5:30

Sat 7:30 – 5:00

Sun CLOSED

McSpaddens Tire and Automotive
14422 Hwy 71 , Austin, 78738
(512) 831-4069
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

McSpaddens Tire and Automotive - N Austin
14824 N Interstate 35 , Austin, 78728
(512) 865-4304
Working Hours:

Mon - Fri 7:00 – 5:30

Sat – Sun CLOSED

Why Choose New Directions for a Driver’s License Reinstatement Evaluation?

Trusted Since 2010

We’re proud of our record of excellent service over the past 12+ years. Thousands of satisfied clients have received assessments from us.

Convenience and Accessibility

Complete the initial questionnaire online or head to one of our local kiosks to register. After the assessment process is complete, your evaluator will e-mail you a report within five business days. We also offer rush service for an additional fee.

Qualified Professional Evaluators

All of our evaluators are qualified professionals, ready to serve your online assessment1 needs. The services they provide are accepted by courts, probation offices, and motor vehicles departments in 48 states, including Texas.

Get Started on a License Reinstatement Assessment Today!

Get Started Today!

1 May not be accepted in all locations